Privacy Policy

This Privacy Policy describes how DirectFromBrand.ae collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Legal Business Information

  • Legal Entity Name: Wealthembassy LLC

  • Operating Name: DirectFromBrand

  • Website URL: https://directfrombrand.ae

  • Jurisdiction: United Arab Emirates

2. Information We Collect

When you visit or make a purchase on our website, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Device and browser information (IP address, cookies, usage data)

Payment Information:
All payment transactions are processed securely through approved payment gateways. We do not store, process, or retain credit/debit card details on our servers.

3. How We Use Your Information

We collect and use your personal information for the following purposes:

  • Processing and fulfilling orders

  • Payment processing and fraud prevention

  • Shipping and delivery of products

  • Customer support and communication

  • Improving our website, services, and user experience

  • Marketing and analytics (where applicable)

4. Payment Security

“All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.”

https://directfrombrand.ae will not pass any debit/credit card details to third parties.

We take appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, https://directfrombrand.ae cannot guarantee the absolute security of any information disclosed online.

5. Third-Party Services

We use trusted third-party tools and platforms to operate our business, including but not limited to:

  • Shopify (e-commerce platform)

  • Payment gateways (such as Shopify Payments / Stripe)

  • Meta (Facebook) for marketing and advertising

  • Google Analytics for website traffic analysis

These third parties have their own privacy policies governing how they use customer information.

6. Cookies Policy

Our website uses cookies to enhance user experience, analyze website traffic, and improve our services. Cookies help us understand user behavior and optimize our website performance.
By using our website, you consent to the use of cookies.

7. User Rights

Customers have the right to:

  • Access their personal information

  • Request correction of inaccurate data

  • Request deletion of their personal data (subject to legal and operational requirements)

Requests can be made by contacting us through the website.

8. External Links

https://directfrombrand.ae is not responsible for the privacy practices of websites to which it links. If you provide any information to third-party websites, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly regarding their privacy practices.

9. Policy Updates

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to frequently visit these sections to stay informed of any changes. Modifications will be effective on the day they are posted.”

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates.